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Cox provides internet, TV, phone and smart home security solutions for its residential customers in Ohio.
Can I negotiate up speeds with Cox?
Negotiate with Cox Cable over the phone or at a storefront. Cox claims that you can’t access “new customer” pricing after you’ve been a paying customer for 12 months or more. In practice, however, agents in their call center or retail stores are often given promotions they can hand out to satisfy customers.
How much does it cost to cancel a contract with Cox?
Is there a cancellation fee for Cox? Cox services come with a $120 cancellation fee on a one-year contract or a $240 fee on a two-year contract if you end service before your contract expires. But your cancellation fee gets lowered by $10 for every month you stay on your contract.
Can I cancel Cox within 30 days?
If the changes have a material adverse effect on you, you can terminate the affected Cox Service(s) without paying an early termination fee by notifying Cox within thirty (30) days after we send notice of the applicable change.