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Can I order a phone online and pick it up in-store T-Mobile?
Store pickup and in-store returns sound pretty straightforward. If you order a new smartphone online, you can opt to head to a local T-Mobile location to pick it up, rather than having to wait by the door patiently for an eventual arrival.
Can you do store pick up at T-Mobile?
Store pickup: The first new option is in-store pickup. Customers purchasing new devices online or via support will have the option to visit a store in person to receive their device. Currently, customers must receive their devices by mail if not ordering in-store.
Who owns T-Mobile stores?
T-Mobile US, Inc. is an American wireless network operator headquartered in Bellevue, Washington, U.S. Its largest shareholder is the German telecommunications company Deutsche Telekom AG, which as of August 2022, holds 48.4 percent of the common stock.
Is T-Mobile and T-Mobile Metro PCS the same?
Actually, T-Mobile has been the parent company of Metro since 2013. So, our customers have been enjoying the T-Mobile network since then.
Can I just buy a phone from T-Mobile without a plan?
Yes, you can buy phones from T-Mobile without a plan.
Does T-Mobile Price Match phones?
No! T-Mobile does not price match device prices or services. Syaoran – I am not a T-Mobile Employee but I could use a new job!
Can you give your phone back to T-Mobile?
T-Mobile retail location
T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can you trade in a cracked phone to T-Mobile?
Screen damage and liquid damage are not covered under the warranty, so T-Mobile can’t exchange devices with this damage.
Can I upgrade my T-Mobile phone at Best Buy?
We can’t upgrade through best buy. We have to wait for 90 minutes or longer for customer service support on the phone.
What does the T in T-Mobile stand for?
T-Mobile is a group of mobile phone companies (all owned by Deutsche Telekom) that operate GSM and UMTS networks in Europe and the United States. The “T” stands for “Telekom”. Most subsidiaries (companies) of Deutsche Telekom have names beginning with “T-” like T-Home and T-Online.
Is T-Mobile bigger than AT&T?
As two of the biggest carriers in the country, AT&T and T-Mobile are pretty close in comparison. AT&T has slightly better overall coverage. T-Mobile’s basic and midrange plans are slightly cheaper than AT&T’s similar plans.
What was T-Mobile called before?
T-Mobile US came into existence under its current name after German company Deutsche Telekom bought it in 2001. Previously, the company was called VoiceStream Wireless PCS, and was a part of Western Wireless.
Is Metro cheaper than T-Mobile?
T-Mobile plans start at $70 and Metro by T-Mobile plans start as low as $30. With no contract you can get some of the cheapest cell phone plans shopping for a deal with MVNO’s like T-Mobile and Metro by T-Mobile.
Does T-Mobile have better coverage than MetroPCS?
With that in mind, MetroPCS uses the T-Mobile network. This means the subscribers also get to enjoy the strong network and fast speeds. The coverage for both carrier services is pretty much the same.
Can I switch my metro phone to T-Mobile?
Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We’ll do the rest.
Do you have to turn in your old phone when you upgrade T-Mobile?
Like most other mobile carriers, T-Mobile allows its customers to trade in their phones and devices, regardless of whether they purchased it from T-Mobile or another service provider. The company does not offer cash for any old device, but a T-Mobile customer can get enough credit to buy a new phone.
How much is a single line on T-Mobile?
The T-Mobile Magenta plan starts at $70 for a single line, include all taxes and fees. It includes 100 GB a month of “Premium Data,” after which your connection may be slowed if T-Mobile’s network gets congested, and 5 GB of mobile hotspot use, after which you can only share your bandwidth via Wi-Fi at 3G speeds.
How much money does the iPhone 13 cost?
iPhone 13 price drops
iPhone 13 mini(opens in a new tab) – starting at $599, instead of its former $699. iPhone 13(opens in a new tab) – starting at $699, instead of its former $799.
How can I lower my T-Mobile bill?
7 Ways to Lower Your Cell Phone Bill
- Opt for autopay. Most wireless carriers will knock $5 to $10 off your bill if you sign up for automatic payments. …
- Switch to prepaid. …
- Change or remove your cell phone insurance. …
- Skip the phone upgrade. …
- Cash in on discounts. …
- Add lines. …
- Update your service address.
Does T-Mobile raise rates?
“We’re standing by our commitment to customers and those who switched to T-Mobile that we won’t raise the price of their rate plans,” top boss Mike Sievert said in a post-earnings conference call.
Can I switch from Sprint to T-Mobile for free?
There will be no connection loss or service unavailability. But, if you intend to change your plan to T-Mobile, first, you need to pay any debt you have with the previous Sprint plan. Once that is paid, you can choose the T-Mobile plan you wish to use.
What do they check for when you trade in your phone?
Finally, they’ll sell the phone! Take a closer look.
Testing & grading
- Screen condition – is it damaged at all?
- Buttons – do they all work?
- Battery – does it need replacing?
- Body damage – how many scratches, dents, and chips are there?
- Processor – does the phone turn on and the operating system boot-up without issues?
Does T-Mobile have a cancellation fee?
What is T-Mobile’s early termination fee? While you should always read your own contract, according to T-Mobile it typically does not charge early termination fees. Be aware that they do is charge restocking fees and this is something you may have to pay if you return equipment and cancel your contract early.
Can I trade in a cracked iPhone?
Also yes. The only way to get any trade-in value from Apple is to fix your damaged iPhone and then trade it in. Apple offers repair services for those in need, so you definitely can get your damaged iPhone screen fixed through them. However, getting the screen repaired by Apple typically costs about $150.
Why is T-Mobile giving away free phones?
T-Mobile is “giving away” 5G phones in an attempt to move customers from its 4G network onto 5G, the company said today. The promo reflects the urgency of a company that’s pushed to set aside plenty of airwaves for 5G, but has only gotten about 10% of its customers onto 5G phones.
What free 5G phone is T-Mobile offering?
Take home a FREE 5G phone.
Save $245.99 when you trade in your current phone and upgrade to the OnePlus Nord N200 5G—featuring a 6.49” display, 64GB of storage, and a triple camera setup. Visit a store to get yours. Eligible customers only. Eligible device trade-in required.
How can I get a free 5G phone?
Free 5G government phones are available from some companies for those eligible for ACP or Lifeline. These companies include StandUp Wireless, SafeLink, Assurance Wireless, and Cintex Wireless. Not all companies offer services of 5G phones in every state.
Is T-Mobile available in Best Buy?
What’s the news: T-Mobile is now available in over 900 Best Buy locations nationwide and on BestBuy.com. To date, the Un-carrier has quadrupled its national retailer footprint in 2021.
Does Best Buy charge activation fee for T-Mobile?
No activation fee when u buy from Best Buy.
Does iPhone work with T-Mobile?
The iPhone 5c, 5s, and newer iPhones from other US carriers and Apple stores are compatible with the T-Mobile 2G/3G/4G/LTE networks. Some features may not work on T-Mobile’s network when using unofficially unlocked iPhones.
T-Mobile’s convenient and straightforward services make it a compelling choice for many who are just looking for a cost-effective phone plan that works well. With T-Mobile, you won’t pay too many additional fees for international services or access to higher speeds, as these are included in its cell phone plans.
Why T-Mobile is the best carrier?
T-Mobile had the best average download speed across all tests at 264.4Mb/s, beating out Verizon’s average speed of 156.8Mb/s and AT&T’s average speed of 79Mb/s. T-Mobile also had average upload speeds that beat out Verizon and AT&T.
Is Verizon owned by T-Mobile?
T-Mobile does not own Verizon as of writing this article. These two remain separate entities and continue to work on their own. Both companies compete to provide their subscribers with the best coverage and offers and continue to strive to be the best and largest network.
Who is the #1 cell phone carrier?
AT&T is the leading provider of mobile services in the United States with a share of 44.1 percent of wireless subscriptions in the second quarter of 2022.
Who is the best cell phone carrier in the United States?
With an extensive national network, Verizon is the leading wireless provider. It receives top scores for network coverage, speed, and reliability. Verizon’s plan and device flexibility, combined with excellent business features, makes it the clear winner in our best overall cell phone provider category.
Which is cheaper T-Mobile or AT&T?
T-Mobile is less expensive overall while providing more “premium” data that isn’t slowed down. T-Mobile also delivers faster data speeds than AT&T. You could justify paying more for AT&T for better coverage in rural areas.
However, these shutdowns have also seen their fair share of delays. Sprint’s cellular LTE service is now scheduled to be sunset on .
Who tried to buy T-Mobile?
AT&T announced its intention to buy T-Mobile USA for $39 billion from Deutsche Telekom. The deal would come with 33.7 million subscribers, making AT&T the largest mobile phone company in the United States.
What state is T-Mobile not in?
T-Mobile doesn’t have 5G in Nebraska. Here’s why. – The Solid Signal Blog.
Is Metro slower than T-Mobile?
T-Mobile had a average download speed of 23.5 Mbps nationally, compared with 22.1 Mbps for MetroPCs. In some of the testing spots around the country, in fact, MetroPCS even outperformed its parent company.
What is the $40 plan for MetroPCS?
Metro’s $40 Switcher Unlimited Plan Offer Details
The $40 switcher unlimited plan of course includes unlimited talk, text, and data. However, using your phone for a mobile hotspot is not allowed. Videos stream at a resolution of 480p.
Is Metro unlimited data actually unlimited?
The Metro by T-Mobile’s Unlimited High-Speed plan is a no-contract unlimited data cell phone plan with unlimited minutes, unlimited messages, and 10 GB of mobile hotspot.
Is T-Mobile faster than Metro?
Network availability and performance are all near the top of all providers. In some areas, T-Mobile even has better speeds and reliability than Verizon and AT&T. Metro uses T-Mobile’s network, so performance and coverage are similar in most places. Put simply, customers of either provider should have any issues.
Is T-Mobile getting rid of MetroPCS?
Not at all! You’ll still get the same great coverage you’ve always had. Is there anything I should do to get on the T-Mobile network? We took care of it for you, no need to make a change, simply keep using your service the same as before and enjoy the power of the T-Mobile network.
Who is offering free phones to switch?
Visible. Visible, owned by Verizon, offers unlimited wireless plans for as low as $30 per month per line. When you switch to Visible Wireless, you can get a new phone for free by trading in your old device.
What phone company will pay for me to switch?
Will T-Mobile pay off my phone if I switch? There has never been a better time to let us buy out your phone or device contract. We’ll reimburse your remaining device balance and early termination fees, up to $650 per line—on up to 5 lines—via trade-in credit and virtual prepaid card.
Can I unlock my phone for free?
Contact your mobile service provider and say you want to unlock your phone. Your service provider will review your account to confirm you meet all requirements to have your phone unlocked for free. You may not be eligible to unlock your phone if you owe money or have not fulfilled the service contract.
How long does it take for T-Mobile to process an order?
What is the duration before an order will be processed by T-Mobile? On average, the maximum is two days of processing though it can involve more days. Also, when you change your card, it can as well affect the processing time.
How long does it take to get a phone shipped from T-Mobile?
Order by 1 p.m. EST, you will get it in 3-5 business days (Mon-Fri). Excludes holidays and devices listed in the delayed shipping section above. Weekend deliveries are currently unavailable.
How long does it take for an iPhone to get delivered to your house?
You can pre-select a delivery time that is convenient for you. Some limitations may apply. Standard Delivery. Delivered within 1-3 days after your item is shipped.
What company does tmobile use to ship?
T-Mobile uses two delivery services, UPS and USPS, to ship phones and accessories to our customers. For more information on the two delivery services, refer to Delivery times and shipping fees.
Does T-Mobile ship phones fast?
Your order will be shipped via UPS Ground unless you choose an expedited shipping option. Orders will ship out within 24-48hrs of receipt of order (Monday thru Friday). Orders with Next Day Shipping must be placed by 2pm EST in order to guarantee next day delivery.
How long does it take to get a SIM card from T-Mobile?
within 3 to 7 business days
How long does it take to get a SIM card from T-Mobile?
SIM cards are shipped within 3 to 7 business days to a postal address in the US or Canada only. The activation of the SIM card is done online on their website.
What does it mean when it says your order is being processed?
You just placed an order and you see that your order is ‘Processing’. This means that your payment has been cleared and accepted but your order has not been printed yet.
Does T-Mobile ship same day?
Shipping starts the same day for orders placed Monday to Friday by 1:00 p.m. ET. For orders placed on a weekend or holiday, shipping starts the next business day. If an accessory is ordered along with a Mobile Phone or Internet Device, it will follow the Standard 2 to 5 day delivery guidelines.
How long does it take to get a new phone from T-Mobile Insurance?
Once your claim is approved by Assurant, your replacement device will be shipped next business day (if available), at no additional charge. You’ll have 10 days to return your damaged device.
Does UPS deliver on Sunday?
Does UPS deliver on weekends, including Saturday and Sunday? Yes, UPS offers Mon-Sat delivery service for residential and commercial packages and offers delivery of residential packages on Sunday.
How long does it take Apple to process an order 2022?
Apple processes orders in approximately 45 minutes from the time you place your order.
Does iPhone delivery require signature?
Apple chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion.
Who does Apple use for delivery?
Either UPS or FedEx. If you’re ordering a custom build or something with engraving (aka ships directly from China), it will come via UPS. If the product is in a warehouse in the US, it will ship via FedEx.
Can T-Mobile track my phone?
With T-Mobile FamilyWhere®, a T-Mobile primary account holder can use the FamilyWhere Android app or the My T-Mobile website to locate any phone on their plan that is on the T-Mobile network.
What can T-Mobile account holder see?
Regular account holders can only see the content of their text messages. They can’t see anything else. They enjoy the same privileges as any other cellular network user.
How long can you suspend a line with T-Mobile?
You can suspend a line twice in a 12-month period. Each suspension can last up to 90 days. How will my bill be affected if I suspend a line? While a line is suspended, you’re still responsible for paying your bill and if applicable, your monthly device payment and device protection charges.